Our Support and Help Desk Services are free to iT Xpress customers only. Customer Support and Help Desk hours are 9:00am and 6:00pm Monday - Saturday you can call us direct during our operational hours on (09) 970 9253 or email us direct at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For non emergency after hours support & enquiries please e-mail us direct at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or alternatively you can call us during our operational hours on (09) 970 9253.

For emergency, or immediate assistance outside of our regular operational hours, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it this service is operational between 6.00pm and 11.00pm If you are unable to email you can TEXT or CALL our after hours support technician on 021 520 651 (please include your name and a contact number when sending a text message).

Please Note: Our after hours emergency or immediate assistance support technician is on call to take emergency or immediate assistance calls only. We will endeavor to answer immediate assistance requests as soon as possible however our after hours support technician may be on other emergency or immediate assistance related calls at the time, your patience would be appreciated.  

Alternatively please see our Contact iT Xpress page for other contact details and information